Willdesk is your all-in-one support and marketing platform designed to transform your e-commerce customer service into a profit center. Tailored for Shopify merchant stores, Willdesk simplifies the management of orders, inbox messages from multiple social media channels, and offers a dedicated FAQ tool.
With integrated order tracking and adaptable mobile apps, Willdesk is your ticket to efficient communication and boosted sales.
Key Features of Willdesk:
- Branded Self-Service Widget: Create a personalized self-service widget that seamlessly integrates with your product pages, FAQs, and blog posts. Ensure your customer service reflects your brand identity.
- Integrated Order Tracking & FAQs: Willdesk’s order tracking tool streamlines finding and tracking customer orders, enabling immediate responses to inquiries. The FAQ feature keeps customers informed efficiently and in an organized manner.
- Boost Sales Through Live Chat: Live chat makes communication easier for customers and offers opportunities for sales boosts through personalized interactions.
- Convert Visitors into Buyers: Extend personalized customer service to visitors and quickly convert them into loyal customers.
- Managing Inbox Messages: Efficiently manage all messages from multiple social media sources within a single, user-friendly platform.
- Complete Customer Index: Willdesk provides a comprehensive customer index, including order history and other essential details for personalized customer service.
- Supporting Service to Boost Sales: Enhance sales with improved customer service for a delightful shopping experience.
- Multi-Store Integration: Effortlessly manage orders from multiple stores and receive notifications when order statuses change.
- Adaptable Mobile App: Access Willdesk on both Android and iOS, ensuring efficient and easy customer communication on the go.
Turn your customer service into a profit center and streamline your Shopify store operations with Willdesk’s extensive capabilities. From order tracking to live chat and mobile apps, Willdesk revolutionizes your customer service and helps you unlock new horizons of success.